Tag: AI Agent for Local Governments
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7 Signs It’s Time for AI in Citizen-Facing Services
Call Centers, Outdated IVRs, & Basic Chatbots—Here’s Why They No Longer Work Every day, your city is bombarded with resident questions: “When’s trash pickup?” “How do I renew my permit?” “Can I pay this fine online?” The goal is always the same – fast, accurate, and accessible service. But if your city is still relying…
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AI for Local Governments: Key Use Cases for Cities and Counties
Across the country, cities and counties are being asked to do more with less. Residents still expect fast, reliable service. But staffing levels aren’t going up, and in many places, they’re going down. AI in Local Government: Use Cases Explained (Video) One small city recently told us they simply can’t afford to hire support staff.…