Category: AI
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7 Signs It’s Time for AI in Citizen-Facing Services
Call Centers, Outdated IVRs, & Basic Chatbots—Here’s Why They No Longer Work Every day, your city is bombarded with resident questions: “When’s trash pickup?” “How do I renew my permit?” “Can I pay this fine online?” The goal is always the same – fast, accurate, and accessible service. But if your city is still relying…
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AI for Local Governments: Key Use Cases for Cities and Counties
Across the country, cities and counties are being asked to do more with less. Residents still expect fast, reliable service. But staffing levels aren’t going up, and in many places, they’re going down. AI in Local Government: Use Cases Explained (Video) One small city recently told us they simply can’t afford to hire support staff.…
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LLM Orchestration: Smarter AI for Smarter Governments
Orchestrated LLM Frameworks There is no “Best LLM”. Imagine you are going on a road trip. Do you choose an SUV, a sports car, or a motorcycle? Each has its strengths: an SUV handles rough terrain, a sports car is built for speed, and a motorbike is fuel-efficient and nimble. There are also other factors…
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Un Babel: How AI Could Make It Easier for Us to Talk to Each Other
Genesis 11:1-9 describes a time when all of humanity spoke a single language. Seeking to build a tower that reached the heavens, people united in their ambition. However, God saw their efforts as an act of defiance and responded by fragmenting their language, making communication impossible and scattering them across the earth. Whether interpreted as…